Our aim is to deliver the first version of your optimizations within 5-7 business days of receipt of a design brief and any other aspects we need - physical product for photography, images, logos etc. We will notify you when we have everything we need and your order is underway. Depending on the amount involved, we aim to complete revisions within 2-3 business days.
A consistent flow of good reviews are the lifeblood of any business selling products on Amazon. They inform the customer’s buying decisions and create a level of trust in your product.
With the continued development of Amazon’s policies surrounding reviews, the process of attracting regular good-quality reviews has become more and more of a developed skill. Well thought-out product inserts are an increasingly essential tool in the armoury of a successful Amazon seller.
Our aim at Optamaze is to create effective, result-producing product inserts that drive email sign ups, ManyChat opt-ins and good reviews whilst intercepting any potential negative reviews before they develop - a valuable investment in the longevity and profitability of your business.
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The Design Process
At OPTAMAZE, we are so confident we will help you see an increase in key performance metrics on your Amazon listings, that we are willing to back our work with the Level 3 Guarantee.
Firstly, in the unlikely event that you are not entirely happy with the final work you have received, just reach out to us and we will work with you to make sure your order is perfect in every way.
Next, we guarantee our optimizations will improve one (or more!) of the three key metrics - learn more about these on our home page - within 28 days of upload, or you’re eligible for a full refund.
If, after 28 days, you’ve not seen any increased metrics as a result of our work you will be eligible for a full refund. For full guarantee information please read here.
Frequently Asked Questions
How long until my order will be ready?
What do you need from me?
The most important thing is a detailed design brief with as much direction as you are able to give. The more direction you can give the easier it will be to deliver on your expectations. Then we will just need anything related to your order - a physical product shipped for photography (see below for address), logos and images for packaging designs and so on.
How do I get the final files?
Once completed we send you a link to shared Google Drive folder where you can download all the files you need.
Will my products be kept private?
Absolutely. We share zero client information. At your request we will sign a Non Disclosure Agreement. We do however greatly appreciate when clients give us permission to showcase the work we did together in our portfolio. This would only ever happen upon express permission.
What if I’m not happy with my order?
We do everything we possibly can to ensure you are happy with your order. However, if in the unlikely event you are unhappy, we have the Optamaze Level 3 Guarantee in place. For more details please see above.
I have specific things I want - can I request them?
Absolutely! The more specific you can be the easier it will be for us to meet your expectations. Please specify everything when submitting a design brief.
What if my product has several children?
If your product’s variations are similar (eg simple colour swap) then we are usually happy to include an additional variation in your order. If there is more complexity to the specific product variations that necessitate the workload of a separate order, then we would need to charge as if a separate product. For further clarification given your specific circumstances please feel free to contact us.